000 00323nam a2200133Ia 4500
005 20250612122201.0
008 250601s1997 xx 000 0 eng d
020 _a0131065270
100 _aKaren P. goncalves
245 0 _aServices marketing
260 _aAmerica
_bPrentice hall pub
_c1997
300 _a225
942 _2ddc
_cBK
999 _c798
_d798